Earth Day Everyday

Posted by Noelle Palumbo on April 22, 2017 at 10:30 AM

Happy Earth Day!

A day to appreciate this big beautiful planet we all live on. 

It’s when a lot of people and companies (check out these four videos from Apple) show their commitment to keeping this Earth intact.

Which is fabulous.

The only thing is that in order to leave a lasting legacy for our children we should be doing that all the time.

So let’s start living like every day is is Earth Day.

And in the future when Earth Day rolls around we’ll have something truly spectacular to celebrate.

Cheers, Earth!


 
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Topics: Customer-Centric Marketing, Utility Communications, Data and Analytics, Digital Transformation and User Experience, Innovation, Marketing Strategy and Best Practices, Audience Segmentation

When Targeting Isn’t Enough: Marketing Energy Efficiency to Commercial Customers

Posted by Tucker Wright on April 21, 2017 at 10:00 AM
 
Tucker Wright is a Strategic Lead at KSV. His areas of expertise include brand strategy, digital strategy, and b2b marketing.
 
 
 
 
 
Full disclosure: On May 4 th I’m giving a talk at AESP’s Spring Conference titled, “Hyper-Targeting, Native Advertising & the C&I Customer” so writing about why targeting isn’t enough when marketing energy efficiency to businesses seemed poorly timed. But the reality is, it’s true.  
 

Why? While hyper-targeting is incredibly important, it’s also completely useless if you’re reaching the right person with the wrong message.

And in our experience, that’s often what’s happening with most energy providers’ B2B marketing.

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Topics: Customer-Centric Marketing, Utility Communications, Data and Analytics, Digital Transformation and User Experience, Innovation, Marketing Strategy and Best Practices, Audience Segmentation

KSV Voices of Industry: A Solar Developer Reflects on the "Solarcoaster"

Posted by Ashley Nicholls on April 14, 2017 at 9:30 AM
Duane Peterson is no ordinary solar outfit.
 
The former Ben and Jerry's "Chief of Stuff" has an eclectic professional past that has culminated (for now) in clean energy. We sat down to talk about inspiration, what he wishes utilities and state energy agencies knew, branding, Thomas Edison, and yes, ice cream.
 
For those that don't know, SunCommon, a certified B Corp, is a solar company located in Waterbury Vermont, and recently expanded into the New York State market. You can read more about SunCommon's culture, accolades, and approach here.
 
@ashKSV: Duane, thank you so much for taking the time to talk with us. Let's start with inspiration. Where did the inspiration for SunCommon come from?
 
@DuanePeterson: Well, my friend and co-founder, James Moore, and I had a conversation and we said, "Why is it that the adoption of clean energy is pathetically slow?" And then we imagined a better way. SunCommon exists to help people join the clean energy revolution; it's a market solution to climate change. 
 
When he first began, Peterson admits, he knew nothing about solar. But he was an expert communicator, a great storyteller (he still is), and he saw a problem. 
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Topics: Customer-Centric Marketing, Utility Communications, Data and Analytics, Digital Transformation and User Experience, Innovation, Marketing Strategy and Best Practices, Audience Segmentation

Lessons from World Class Brands: On Pepsi, Protest Advertising and Kendall Jenner

Posted by Ashley Nicholls on April 7, 2017 at 9:30 AM
Next month, at the AESP Spring Conference on marketing, KSV was asked to speak on world class brands, and what energy companies can learn from them.
 
And there is a lot to explore on this topic.
 
But this week a big (BIG) world class brand made a big mistake.
 
Have you watched the now (in)famous Pepsi ad with Kendall Jenner?
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Topics: Customer-Centric Marketing, Utility Communications, Data and Analytics, Digital Transformation and User Experience, Innovation, Marketing Strategy and Best Practices, Audience Segmentation

On the CPP, A Sustainable Future, and Hope

Posted by Ashley Nicholls on March 31, 2017 at 9:30 AM

The future is sustainable, with our without the White House.

The Clean Power Plan was introduced in 2015 by President Obama, who called it "the single most important step that America has ever made in the fight against global climate change."

The EPA estimated that the CPP would help to protect the most vulnerable among us, including children, seniors, the sick, and those living in poverty, as well as future generations from the dangers of air pollution. 

And the results weren't just platitudes. 

From the EPA website: 

  • The Clean Power Plan itself is projected to contribute significant pollution reduction, resulting in important benefits, including:
    • Climate benefits of $20 billion
    • Health benefits of $14-$34 billion
    • Net benefits of $26-$45 billion
  • Because carbon pollution comes packaged with other dangerous air pollutants, the Clean Power Plan will also protect public health, avoiding each year:
    • 3,600 premature deaths
    • 1,700 heart attacks
    • 90,000 asthma attacks
    • 300,000 missed work days and school days

And this week President Trump signed an executive order instructing the EPA to rescind the Clean Power Plan.

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Topics: Customer-Centric Marketing, Utility Communications, Data and Analytics, Digital Transformation and User Experience, Innovation, Marketing Strategy and Best Practices, Audience Segmentation

Zappos, Digital Storytelling & Best Practices

Posted by Ashley Nicholls on March 24, 2017 at 9:30 AM

If you've ever downloaded a KSV brief, you know we ask you what you want to see more of on EnergyWire, and this week we got a great response to that question.

David told us (hi David!) that what he wants to see more of is "digital stories".

First of all, what a great request. Second of all, we're kind of in love with that term. 

Imagine if the way you were interacting with your customers was through digital stories, instead of through ads that weren't aware of the experience your customer had already had with you. 

Imagine if your advertising could be a storyteller for your brand, instead of being tone deaf.

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Topics: Customer-Centric Marketing, Utility Communications, Data and Analytics, Digital Transformation and User Experience, Innovation, Marketing Strategy and Best Practices, Audience Segmentation

3 Lessons and A Little Irish Luck

Posted by Ashley Nicholls on March 17, 2017 at 9:30 AM

Happy St. Patrick’s Day everyone!

This week Irish company Solar 21 won the award for Best Renewables Project/Installation in the Humber Area at the Humber Renewables Awards in Hull.

Everyone’s Irish on St. Patrick’s Day, so let’s celebrate our collective win.

The project that won this prestigious award is a biomass plant that will produce the cheapest renewable energy from biomass of any comparable facility.

There are three things we can learn from this.

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Topics: Customer-Centric Marketing, Utility Communications, Data and Analytics, Digital Transformation and User Experience, Innovation, Marketing Strategy and Best Practices, Audience Segmentation

ENERGY STAR: A Letter to President Trump

Posted by Noelle Palumbo on March 10, 2017 at 9:00 AM
To President Trump:
 
This week we heard you were considering eliminating the Energy Star program, and we felt it was time we spoke up.
 
You want to   hear what the people  actually  have to say about Energy Star?
 
 
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Topics: Customer-Centric Marketing, Utility Communications, Data and Analytics, Digital Transformation and User Experience, Innovation, Marketing Strategy and Best Practices, Audience Segmentation

On Digital Transformation and Walking The Talk.

Posted by Ashley Nicholls on March 3, 2017 at 9:30 AM

Or, as we like to think of it: Websites, Beyoncé and Bacon.

We’re extremely excited to announce that this week we launched the brand new KSV website.

It’s taken a lot of time and a lot of hard work.

But it’s finally here.

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Topics: Customer-Centric Marketing, Utility Communications, Data and Analytics, Digital Transformation and User Experience, Innovation, Marketing Strategy and Best Practices, Audience Segmentation

IoT & Tomorrowland

Posted by Ashley Nicholls on February 24, 2017 at 9:30 AM
Tomorrowland was a dream of Walt Disney.
 
 
Did you know that Disney originally planned Disneyland as a group of five "lands", and Tomorrowland was complete with a "Rocket to the moon" ride, and the "Monsanto House of the Future"?
 
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Topics: Customer-Centric Marketing, Utility Communications, Data and Analytics, Digital Transformation and User Experience, Innovation, Marketing Strategy and Best Practices, Audience Segmentation