The consumer today is so far ahead of marketers that we need to pole vault to catch up. The way in which consumers live their lives and the way in which we work as marketers is disconnected. Consumers' lives are hectic and challenging each day, and consumers quickly change to meet the oncoming challenges. The current economic situation highlights their ability to change quickly. Consumers are earning less money and spending it very differently, thus changing their lifestyles. Maybe the rich continue to live in the old world, but the new world economy has consumers living much more thoughtfully about their buying decisions.
Yet as professional marketers, we cross some invisible line when we get to work each day and attempt to hold on to the past. Or at best we attempt to integrate the past with tactical shifts to how we market our products and services. The world has shifted dramatically and marketing has to leap frog into the new world. We need to stop thinking and doing through the rearview mirror.
