---
title: Tobacco Lessons Learned
description: Tobacco Lessons Learned
image: https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png
---

[![KSV](https://www.ksvagency.com/wp-content/uploads/2020/10/logo-charcoal-640.png "KSV")](https://www.ksvagency.com)

![☰](https://www.ksvagency.com/wp-content/uploads/2020/10/icon-hamburger-charcoal-70-50.png "☰")

- [Focus](http://www.ksvc.com/focus/)
- [Capabilities](http://www.ksvc.com/capabilities/)
- [Work](http://www.ksvc.com/work/)
- [People](http://www.ksvc.com/people/)
- [Culture](http://www.ksvc.com/culture/)
- [EnergyWire](https://blogs.ksvc.com/energy-wire)

# Tobacco Lessons Learned

Posted by [Energy Wire](https://blogs.ksvc.com/energy-wire/author/valentineerb) on April 23, 2010 at 5:00 PM

- [Tweet](https://twitter.com/share)

Is there something energy efficiency marketers can learn from tobacco counter marketers?  
 I've been mulling this question and I think there is. Our company has been employing social marketing techniques to discourage young people from smoking and to encourage smokers to quit for the better part of a decade. With considerable success.

Here in Vermont, where we do this work, we have helped bring down the smoking rate among teens to 16% from a high of 34% in 1999.

So what might the lessons be? There are at least three, perhaps more.

**[![](https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png "Smoking2")](https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png)1.  Persistency pays.** Quitters (inside lingo for smokers who want to quit) have to try, try, try. And try again. One of the themes at November's Behavior, Energy & Climate Change (BECC) conference was concern about the sustainability of people's energy efficiency behavior change. It may be that people have to keep trying and we marketers have to keep reminding them.

**2. People want to do it their way.** One key insight we've learned from talking with many smokers over the years is that most of them want to quit *on their own*. No counselor, no nicotine patch, no nothing. Cold turkey. I wonder if there isn't some of that behavior in energy quitters. Maybe we need to give people information and tools and let them shape their own energy efficiency program, one that works for their lifestyle.

**3. Peer misperceptions abound.**The single greatest insight we uncovered about why teens smoke has to to with their perception, or rather misperception, of how many of their peers smoke. Most tweens and teens believe that the percentage of teen smokers is significantly higher than it actually is, by a factor of three. Which prompted us to create and sustain for almost a decade an "8 out of 10 teens-don't-smoke" campaign. My guess is that if people knew how much energy they consumed compared to their friends and neighbors, they might be compelled to alter their behavior. In fact, there are several companies, including OPower, offering "peer-proof" marketing programs in the energy efficiency space.

What do you think? Does this logic hold up? How does it square with your energy efficiency marketing experiences?

### [EnergyWire](https://blogs.ksvc.com/energy-wire)

EnergyWire is KSV’s weekly insight into the consumer mindset when it comes to energy. It’s an honest conversation on the reality of their perceptions and motivations, and how energy services companies can use this insight to successfully engage customers.

### Sign Up

### Recent Posts

### Topics

- [Customer-Centric Marketing (216)](https://blogs.ksvc.com/energy-wire/topic/customer-centric-marketing)
- [Utility Communications (184)](https://blogs.ksvc.com/energy-wire/topic/utility-communications)
- [Marketing Strategy and Best Practices (159)](https://blogs.ksvc.com/energy-wire/topic/marketing-strategy-and-best-practices)
- [Innovation (156)](https://blogs.ksvc.com/energy-wire/topic/innovation)
- [Digital Transformation and User Experience (100)](https://blogs.ksvc.com/energy-wire/topic/digital-transformation-and-user-experience)
- [Audience Segmentation (88)](https://blogs.ksvc.com/energy-wire/topic/audience-segmentation)
- [Data and Analytics (83)](https://blogs.ksvc.com/energy-wire/topic/data-and-analytics)
- [Energy Efficiency (77)](https://blogs.ksvc.com/energy-wire/topic/energy-efficiency)
- [Clean Energy (61)](https://blogs.ksvc.com/energy-wire/topic/clean-energy)
- [Branding and Brand Value (59)](https://blogs.ksvc.com/energy-wire/topic/branding-and-brand-value)
- [Research (49)](https://blogs.ksvc.com/energy-wire/topic/research)
- [Climate Change (48)](https://blogs.ksvc.com/energy-wire/topic/climate-change)
- [Inspiration (47)](https://blogs.ksvc.com/energy-wire/topic/inspiration)
- [Sustainability Marketing (47)](https://blogs.ksvc.com/energy-wire/topic/sustainability-marketing)
- [B Corporation (38)](https://blogs.ksvc.com/energy-wire/topic/b-corporation)
- [Content Marketing (38)](https://blogs.ksvc.com/energy-wire/topic/content-marketing)
- [Climate and Social Justice (35)](https://blogs.ksvc.com/energy-wire/topic/climate-and-social-justice)
- [Creative (34)](https://blogs.ksvc.com/energy-wire/topic/creative)
- [In the News (31)](https://blogs.ksvc.com/energy-wire/topic/in-the-news)
- [Smart Technology (24)](https://blogs.ksvc.com/energy-wire/topic/smart-technology)
- [Social Media Strategy and Best Practices (23)](https://blogs.ksvc.com/energy-wire/topic/social-media-strategy-and-best-practices)
- [Company Culture (19)](https://blogs.ksvc.com/energy-wire/topic/company-culture)
- [Media Strategy and Best Practices (19)](https://blogs.ksvc.com/energy-wire/topic/media-strategy-and-best-practices)
- [Industry Expert Interviews (13)](https://blogs.ksvc.com/energy-wire/topic/industry-expert-interviews)
- [Sustainable Brands (13)](https://blogs.ksvc.com/energy-wire/topic/sustainable-brands)
- [B2B marketing (12)](https://blogs.ksvc.com/energy-wire/topic/b2b-marketing)
- [Electrification (12)](https://blogs.ksvc.com/energy-wire/topic/electrification)
- [Creative Showcase (10)](https://blogs.ksvc.com/energy-wire/topic/creative-showcase)
- [Energy Storage (9)](https://blogs.ksvc.com/energy-wire/topic/energy-storage)
- [AI (7)](https://blogs.ksvc.com/energy-wire/topic/ai)
- [D2C (7)](https://blogs.ksvc.com/energy-wire/topic/d2c)
- [Artificial Intelligence (6)](https://blogs.ksvc.com/energy-wire/topic/artificial-intelligence)
- [Vermont (6)](https://blogs.ksvc.com/energy-wire/topic/vermont)
- [Branding (5)](https://blogs.ksvc.com/energy-wire/topic/branding)
- [Case Study (5)](https://blogs.ksvc.com/energy-wire/topic/case-study)
- [Brand Activations (3)](https://blogs.ksvc.com/energy-wire/topic/brand-activations)
- [SEO (2)](https://blogs.ksvc.com/energy-wire/topic/seo)
- [Search (2)](https://blogs.ksvc.com/energy-wire/topic/search)
- [Augmented Reality (1)](https://blogs.ksvc.com/energy-wire/topic/augmented-reality)
- [Digital Video (1)](https://blogs.ksvc.com/energy-wire/topic/digital-video)
- [OOH (1)](https://blogs.ksvc.com/energy-wire/topic/ooh)
- [Paid Search (1)](https://blogs.ksvc.com/energy-wire/topic/paid-search)

...

##### Get in touch.

###### Vermont

212 Battery Street  
Suite 2  
Burlington, VT 05401  
[802.862.8261](tel:8028628261)

###### New York

27 E 28th Street  
Suite 15055  
New York, NY 10016  
[212.366.4000](tel:2123664000)

## Sign up for KSV insights

## Thanks for subscribing!

Email

Subscribe

© 2025 KSV

[![LinkedIn](https://www.ksvagency.com/wp-content/uploads/2020/10/icon-linkedin-cream-80.png "LinkedIn")](https://www.linkedin.com/company/kelliher-samets-volk/)

[![Twitter](https://www.ksvagency.com/wp-content/uploads/2020/10/icon-twitter-cream-80.png "Twitter")](https://twitter.com/KSVTweets)

[![Twitter](https://www.ksvagency.com/wp-content/uploads/2020/11/icon-facebook-cream-80.png "icon-facebook-cream-80")](https://www.facebook.com/ksv.agency)

[![Instagram](https://www.ksvagency.com/wp-content/uploads/2020/10/icon-instagram-cream-80.png "Instagram")](https://www.instagram.com/ksv.agency/)

[Privacy Policy & Cookies](https://www.ksvagency.com/privacy-policy/)

[![KSV](https://www.ksvagency.com/wp-content/uploads/2020/10/logo-cream-640.png "KSV")](https://www.ksvagency.com)

![X](https://www.ksvagency.com/wp-content/uploads/2020/12/icon-x-cream-70-50.png "X")

What We Do

[Work](https://www.ksvagency.com/work/)

[Blog](https://blogs.ksvc.com/energy-wire)

Who We Are

[About](https://www.ksvagency.com/about/)

[Careers](https://www.ksvagency.com/careers/)

[Contact](https://www.ksvagency.com/contact/)

```json
{
  "@context" : "https://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Energy Wire",
    "url" : "https://blogs.ksvc.com/energy-wire/author/valentineerb"
  },
  "datePublished" : "2010-04-23T21:00:05.000Z",
  "headline" : "Tobacco Lessons Learned",
  "image" : [ "https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png" ],
  "mainEntityOfPage" : {
    "@id" : "https://blogs.ksvc.com/energy-wire/2010/04/23/20100423tobacco-lessons-learned",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://blogs.ksvc.com/hubfs/Logo_darkblue-1.png"
    },
    "name" : "KSVC"
  }
}
```