Three Steps for a Customer-Centric Response to JACO’s Closure.

Posted by Lauren Bell on December 3, 2015 at 9:46 AM

"I ought to put it in the back of my truck, take it to [my utility] and dump it in their driveway, since they have no other solution for me," says one customer.

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Topics: Customer Engagement, customer experience, energy efficiency, Energy Wire, JACO closure, KSV research, utility communications, Utility Marketing

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